Privacy Policy of MendAll Healing
Effective Date: August 1, 2026
1. Introduction
MendAll Healing, a service of MendAll Medical Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://mendallhealing.com, or engage with our services. We adhere to the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your health information.
2. Information We Collect
We may collect personal information that you provide directly to us when you:
- Contact us through our website, email, or phone;
- Request services;
- Complete forms on our website.
The types of personal information we may collect include:
- Name
- Contact information (email address, phone number, address)
- Health-related information specific to your care needs
- Payment information (if applicable)
3. Use of Your Information
We may use the information we collect for various purposes, including:
- Providing and managing our services
- Communicating with you regarding your care and services
- Processing payments (if applicable)
- Improving our website and services
- Complying with applicable laws and regulations, including HIPAA
4. HIPAA Compliance
As a healthcare provider, MendAll Healing is committed to complying with HIPAA regulations, which protect your medical information. This includes:
- Safeguarding the privacy and security of your protected health information (PHI)
- Not using or disclosing your PHI without your consent, except when required by law or for treatment, payment, or healthcare operations
- Providing you with a Notice of Privacy Practices that explains how we use and protect your health information
5. Disclosure of Your Information
We may share your personal information in the following situations:
- With service providers and business partners who assist us in operating our business and providing services to you
- To comply with legal obligations, such as in response to a subpoena or court order
- To protect and defend our rights and property
This sharing does not include mobile opt-in data or text message consent, which is never shared with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure, in accordance with HIPAA standards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. SMS Communications
If you choose to receive SMS text messages from MendAll Healing, we may use your mobile phone number to send text messages related to your care, appointment reminders, scheduling updates, referral coordination, customer service, and other service-related communications.
No mobile opt-in data or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes.
We may share your mobile phone number only with trusted service providers that facilitate the delivery of SMS messages on our behalf. These providers may use your information only for the purpose of delivering our text messages and are prohibited from using it for any other purpose.
Messaging frequency may vary depending on your interactions with us and the services you receive.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (615) 728-3876 or [email protected].
For more information about our SMS program, please review our SMS Terms & Conditions:
8. Your Rights
You may have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information under specific circumstances
To exercise these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy, our HIPAA compliance, or our data practices, please contact us at:
MendAll Healing
1833 Ward Dr
Suite 101-A
Murfreesboro, TN 37129
(615) 728-3876
[email protected]